Shipping and returns

Shipping Terms:

  1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.

  2. Shipping Methods: We offer standard shipping for all orders within POSTNL / DHL / POSTNORD.

  3. Delivery Time: Delivery times may vary depending on your location. Typically, orders are delivered within 1-7 business days within [your country/region]. International orders may take longer.

  4. Shipping Fees: Shipping fees are calculated based on the weight of your order and your location. The shipping cost will be displayed at checkout before you complete your purchase.

  5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package's journey.

  6. Incomplete or Incorrect Addresses: Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  7. Lost or Stolen Packages: We are not liable for any lost or stolen packages confirmed to be delivered to the address provided for the order. We recommend selecting a secure delivery location or adding shipping insurance to your order.

Return & Refund Policy:

  1. Eligibility: We accept returns within 14 days of delivery for books that are unused, undamaged, and in their original packaging. To initiate a return, please contact us at with your order number and reason for return.

  2. Return Shipping: Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item).

  3. Refund Processing: Refunds will be issued to the original payment method used for the purchase once the returned item is received and inspected. Please allow up to 14 business days for the refund to be processed.

  4. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund as necessary.

  5. Non-Returnable Items: Certain items, such as downloadable products or items marked as final sale, may not be eligible for return or refund. Please refer to the product description for details.

Contact Information:

If you have any questions or concerns regarding our shipping and return policies, please don't hesitate to contact us at We are here to assist you and ensure your shopping experience with us is satisfactory.